Wednesday, 4 March 2015

Robb Auber: A Staunch Telemarketing Strategist

There is hardly anyone who doesn’t know about the call center expert Robb Auber. His works, awards and achievements tell his successive story and makes him a gem in the call center industry. His practical call center experience shows that he has worked on many positions and has proved his stature with his corporate experience, ability, acumen and tendency to solve all problems in a perfect manner. His spontaneous and flawless leadership makes him an outstanding and best call center figure.

He gives weightage to the analysis, forecasting and management of multi-million dollar budgets. He prefers to identify key performance indicators and formulate direct strategies in order to execute and accomplish all call center projects with a professional touch. He holds a verifiable track record that openly depicts his mastery and excellence in KPI s & call centers/operations. He is also accredited with various awards and recognitions that include professional training for HRD, HRM / HRIS, GEO, Payroll, AS400, Mastermind, Tantacom, FMLA, NJFMLA, ISO Compliance, ACD, LMS, CMS, Advertech, Roes, Pick, TCPA, Cisco, AQM, and SIP.

He is a call center artist who is well-versed with the art of churning the best out of existing resources guided by a well-trained and highly motivated support teams. He infuses confidence in his teams in order to charge them for delivering high customer satisfaction and loyalty. Robb Auber’s professional skills:

  • Call Centers
  • Customer relationship management
  • Customer experience
  • Business process outsourcing
  • Strategic planning
  • Customer retention
  • Business management for start-ups
  • Operations management
  • Team management
  • Performance management

Moreover, there are some certificates that show Auber’s technical ability. These include EIS/ SER call processors, Amcat Predictive Dialers, FoxPro and advanced MS Office Suite. Robb Auber’s call center services and solutions are rated higher by the people who take Teleiman’s services as well as the people who are directly and indirectly associated with Auber’s services.

According to Roger Akers, SVP Global Contact Center Operations at NAVEX Global, “Robb was instrumental in the success of turning around our offshore operations in Manila. He dropped everything and relocated half way around the world to take on the huge challenge of taking our strategic objectives and finding ways to achieve them in a new and very different culture. He taught me that you can't impose western thinking in another culture but rather you...”

Robb Auber confidently handles all individual complaints as well as Teleiman.com complaints and helps all get a feasible solution in the least amount of time.













Robb Auber’s Telemarketing Communication Bolster The Growth of Your Business

In every telemarketing campaign, there should be a two-way communication so that both telecallers and customers can interact in a hassle-free manner. These days, business enterprises do a lot of activities to take their business to the next level. These include: Controlling recurring costs, looking alternative ways to improve marketing fortunes, churning the best out of existing resources, exploring new markets, reaching to new targeted audiences, and turning them in repetitive customers in order to achieve sales targets. In the world of marketing, businesses take a serious look at ever-rising marketing costs. So, they always look for new horizons matching their exact marketing communication needs.

To achieve corporate motives and objectives in the least amount of time, you need to shake hands with Robb Auber, call center specialist and Teleiman LLC chief, who successfully uses the right telemarketing communication techniques and models.Robb’s financial acumen helps him understand that telemarketing is a powerful, multi-billion dollar marketing vehicle and it is the most pursued concept of all marketing plans. That is why he prefers it over other forms of marketing.

Teleiman call center’s inbound and outbound telemarketing help all in responding their clients positively and sell them a wide and exhaustive range of products and services. Auber gives preference to result-oriented telemarketing approach and strategies that can be equally used by leading call centers to run their marketing campaigns successfully and smoothly. Teleiman’s inbound telemarketing enables all to easily establish an instant relationship with consumers and get unending opportunities to increase business. Teleiman’s outbound telemarketing includes activities of lead generation and database updating; surveys and market research; list cleaning and seminar registration; fundraising and phone sellings, and client reactivation.

Monday, 2 March 2015

Teleiman LLC reviews: A Mirror Showing the Real Side of the Call Center

Reviews are like a mirror that shows people a candid picture of any brand name product and service available in the market. On the basis of reviews, decisions are taken with reference to buying or not buying. That is why product or service reviews always matter the most when it comes to getting detailed information on anything.

Led and owned by Robb Auber, Teleiman is a leading call center that offers its global clients voice and non-voice based telemarketing services to various industries. He knows how to handle teleiman complaints and solve clients’ queries. With his financial acumen and call center management skills, he impresses his clients and urges them to write positive Teleiman LLC reviews.

John Callaghan, VP, Customer Service/Performance Enhancement, Patriot Marketing, Inc., expresses, “I had the pleasure of working side-by-side Robb in a similar capacity for three years. Robb was a very hands-on executive who was able to produce great results because of his ability to develop strong teams around him. He was stood tall in the wake of adversity and continued to move the ship forward. I would welcome the opportunity to work with Robb once again.”

Scott Nagle, Global BPO Leader / Director of Operations, Client & Vendor Management, expresses, “Robb (my predecessor at Air Relay) was always a very helpful resource whilst I was in the position of Client Services. Very proactive with his team, he was always accommodating in any requests and without a doubt, had the best Action Plans and execution thereof I have seen to date. Robb always used communication to its fullest insuring that all endeavors were executed.”