Wednesday 21 January 2015

Robb has a solution for every customer query

Receiving complaints from buyers or potential clients is a part and parcel of all businesses that deal in the selling and supplying of commercial products and services. Customer grievances can be seen as a feedback that indicates to the points they are not happy and satisfied with the products and services they have been using. Handling a customer complaint is a challenging job because you need to respond to the client when he is not happy with your service. These days, call centers have become a resource of handling all sorts of customer complaints. Teleiman LLC, run and owned by call center specialist and its CEO Robb Auber, renders a flawless customer service matching needs of clients.

For Robb, the customer is above all. That is why he leaves no stone unturned when it comes to responding any Robb Auber complaints or Teleiman LLC complaints. Once he gets any complaint, he responds to it politely without wasting even a single second. This quality makes him a real professional. He listens clients patiently and offers them the best solutions in an amicable manner. He responds in “yes” and makes clients feel comfortable. Be it a voice or non-voice process, he always renders customer satisfactory solutions.
By going through a lot of Robb Auber reviews, you can easily understand why he is the best in the call center industry.

According to Roger Akers, SVP Global Contact Center Operations at NAVEX Global, who managed Robb Auber at Air Relay Corp, “Robb was instrumental in the success of turning around our offshore operations in Manila. He dropped everything and relocated half way around the world to take on the huge challenge of taking our strategic objectives and finding ways to ahcieve them in a new and very different culture. He taught me that you can't impose western thinking in another culture but rather you...”

No comments:

Post a Comment