What a Customer Review has to say?

Customer reviews are like a mirror that show any brand its existence and relevance in the competitive market. A review says a product or service is good, bad, excellent, poor, or useless. A review has the ability to affect the sales pitch and the popularity of any brand. It helps both buyer and seller take a balanced decision when it comes to buying or selling something..

Robb Auber reviews show why Teleiman telemarketing is a great asset to its clients. Let’s have a look at the reviews to check the ground reality.

Patrick Neville, Senior System Engineer at MediaMath, expresses “Robb Auber was one of the most intelligent call center leaders I have had the pleasure of working with in my career. He was both a driving force in metrics for the department that he ran and also a down to Earth coworker that knew how to translate the business to any of his employees. Robb was extremely strong in understanding the technology part of call center operations”.

Pedro Venegas, who reported to Robb at Atlantic Coast Media Group, expresses, “Professional Robb truly understands the call center business like the back of his hand, I had the opportunity to work for him and see for myself the passion, drive, leadership, and experience he set forth to increase profits and efficiency at the acmg call center. I remember when Robb began outlining his vision for the department and I thought why haven't we done this before!”

Today, Teleiman telemarketing solutions are highly relevant in the call center industry for getting immediate feedback, response, and analysis.

Robb Auber: A Man of His Words in The Contact Center Industry

In the call center industry, Robb Auber is a popular figure and a man of his words who is known for his honesty, commitment, goodwill and reliability. Robb is an analytical, goal-focused, and results-oriented call center specialist and CEO of the leading call center Teleiman. Having more than 15 years of experience, Robb knows how to decrease expenditures, increase overall productivity, and increase the level of profit maximization. He knows how to do the following activities. These include:

• To structure high-performing call centers.
• To develop BPO models.
• To streamline processes.
• To implement supporting technologies.

One of the interesting facts that make Robb a leader in the industry is his flair for adapting quickly to dynamic business environments and processes. And it is possible only with his pragmatic approach that helps him convert complex business issues into transparent business solutions. He is an industry leader and it is proved with his progressive experience in the management of executive administration, call center operations, business analysis, human resource as well as strategic planning.

He has an empowering, participatory management style that inspires and directs him to induce accountability, teamwork, and continuous improvement in a professional manner. He had already lead numerous turnaround ventures. That is why he amicably develops a perfect customer relationship bond.

“We’re committed to partnering with you to provide tailored, first-class service, enhanced profitability, and closer relationships with your valued customers. Our associates excel at keeping customers happy and coming back for more. Contact us, and we’ll show you how Teleiman can make your telemarketing and customer service efforts more competitive.” – Robb Auber

Robb Auber: Keeping Your Slate Clean

“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.” – Warren Buffett

The mentioned-above quote from Buffett indicates that a hard earned reputation can be lost within five minutes if you take things, like customer complaints easily and for granted. It may take you many years to build a castle, but you can find it demolished within minutes. The same thing applies in the business world where an angry customer can hit you below the belt and bring you in bad books of others in the least amount of time. If left unattended, a complaint can take customer(s) away from you. It is easier to retain existing customers than finding new ones and bringing them to your shop. That is why it is important for businesses of all sizes and types to take a serious look at customer complaints and keep their slate clean in order to create immaculate goodwill in the market.

When it comes to having the best and proven complaint resolution from a call center, Teleiman LLC makes its presence felt in the global call center industry. Robb knows the art of handling Teleiman LLC complaints and responding to them in an amicable manner so that a long term relationship can be formed in a perfect manner.

Robb firmly admits that a real customer service experience can instantly alter the entire perception of the customers who are unhappy and look for better and improved solutions. Robb gives preference to taking right initiatives that put a positive effect on customers’ mind. Consequently, customers start praising Teleiman for its genuine efforts that build positive relationships. You can check the reality with the following quote.

“I had the pleasure of working side-by-side Robb in a similar capacity for three years. Robb was a very hands-on executive who was able to produce great results because of his ability to develop strong teams around him. He was stood tall in the wake of adversity and continued to move the ship forward. I would welcome the opportunity to work with Robb once again.” -- John Callaghan, VP, Customer Service/Performance Enhancement, Patriot Marketing, Inc.

Robb Auber reviews: A Candid Picture of Robb’s Telemarketing Solutions

Generally, we ask our near ones when it comes to purchasing any product or service. We take their advice so that we can get the best with the least efforts. We get suggestions that guide us what to do and what not. These suggestions may be in the form of positive and negative reviews. The same thing applies on the online world where we find a number of reviews posted by people rating several products and services they have already used. When it comes to finding a reliable name in the call center industry, Teleiman LLC CEO Robb Auber catches all eyes and makes its presence felt in the industry with his customer-satisfactory telemarketing services.

With reviews, it is easy to understand what is right and what is wrong. The reviews also let you take a balanced decision in regard to the purchasing of a commercial product or service from any established brand.

If you are planning to outsource your jobs to any call center, mentioned-below Robb Auber reviews will help you know why Robb is the first choice all global clients.

“We’ve been working with Teleiman for several years now. They are simply the best call center organization we’ve ever worked with. They know how to find, train, align, motivate, and inspire a team. A results-oriented company, they believe in ‘walking the talk’ and ‘delivering on what they say.” —Andrew Surwillo, Managing Member, Atlantic Coast Media Group

“Teleiman made our web/ IVR partials campaign a success! Their performance is true to their word and consistent, and their strategies are forward-looking. Teleiman is a rare jewel in the industry.” —Thomas Shipley, CEO, Atlantic Coast Media Group

Robb Auber: Overcoming all expectations with his professional skills

To control, run, and execute different call centers, one needs to have different professional skills that are proven, updated and job-oriented. Robb Auber is a call center specialist and Teleiman LLC chief who knows what makes clients happy and satisfied when they get connected to his call center team and look for better solutions to their queries. Having a long list of awards and recognitions won and earned, Robb has better skills that are needed by any call center professional. Mentioned-below is a list of Auber’s professional skills that he uses to overcome the expectations of his new as well as existing clients. It includes:

• Call centers
• Customer relationship management
• Business process outsourcing
• Strategic planning
• Customer retention
• Business management for start-ups
• Operations management
• Team management
• Performance management

He also owns some certificates, such as EIS/ SER call processors, Amcat Predictive Dialers, FoxPro and advanced MS Office Suite. These certificates depict the technical ability and skills of Robb. That is why clients of all sizes and types like to avail and highly rate Robb Auber’s call center services and solutions. “Robb was instrumental in the success of turning around our offshore operations in Manila. He dropped everything and relocated half way around the world to take on the huge challenge of taking our strategic objectives and finding ways to achieve them in a new and very different culture. He taught me that you can't impose western thinking in another culture but rather you...” -- Roger Akers, SVP Global Contact Center Operations at NAVEX Global Robb confidently handles all sorts of Teleiman.com complaints and helps clients with feasible solutions as soon as possible.

Robb Auber has special solutions for all clients

In the contact center industry, Robb Auber needs no introduction; A perfect combination of his achievements and experience is enough to say why he has been a great asset to the call center Teleiman LLC, since the very first day when the call center came into existence. In his professional career, he has worked on many positions—from executive vice president of call center operations to CEO of Teleiman. He is a leading name in the call center industry because of the following traits:

• Corporate experience
• Ability to lead from the front
• Problem solving abilities
• Spontaneous and flawless business acumen

Robb effectively utilizes his vast financial acumen when it comes to satisfying and pleasing angry and unhappy customers. He does the following activities to enhance the level of performance and profits. These include:

• Analysis, forecasting and management of multi-million dollar budgets.
• Identification of key performance indicators.
• Direct communication strategies.

He has a verifiable track record that shows why Robb’s mastery and excellence help him in having leads in call center operations. He knows the art of churning the best out available resources with a trained and motivated support team. There is a long list of awards and recognitions won and earned by Robb. Some of them include Human Resource Management (HRM / HRIS), GEO, Payroll, AS400, Mastermind, Tantacom, FMLA, NJFMLA, ISO Compliance, ACD, CMS, LMS, Advertech, Roes, Pick, TCPA, Cisco, AQM, and SIP. If you are interested in knowing more the successive outcome of Teleiman telemarketing services, then you can make a real difference by checking many Robb Auber reviews.

Robb Auber knows what upset customers need when they complain

Robb Auber is the chief of Teleiman LLC, a leading call center that is famous for providing global clients voice and non-voice telemarketing and customer services for various industries, and knows the art of handling Robb Auber complaints and Teleiman.com complaints in a friendly manner. In order to help all complainers get feasible solutions in the least amount of time, he likes to get connected to customers, listen them patiently, let them explain all the things clearly, ask them what makes them happy, offers a perfect solution that matches their needs, and urge them to leave a happy customer reply effortlessly.

Robb Auber perfectly knows what upset customers need when they complain and look for a better response from the other side. He goes for the 5 mentioned-below points in order to come a solution that is beneficial both of him and the complainer.

• Listen, understand
• Apologize
• Find a solution
• Follow up the customer
• Exceed customers’ expectations

His ability to solve customer complaints can be seen in of different awards and recognitions earned by him. These include: HRM / HRIS, GEO, Payroll, AS400, Mastermind, Tantacom, FMLA, NJFMLA, ISO Compliance, ACD, CMS, LMS, Advertech, Roes, Pick, TCPA, Cisco, AQM, and SIP.

Thomas Shipley, CEO, Atlantic Coast Media Group, one of the happy and satisfied customers of Teleiman, expresses, his views on the call center stating, “Teleiman made our web/ IVR partials campaign a success! Their performance is true to their word and consistent, and their strategies are forward-looking. Teleiman is a rare jewel in the industry.”

Robb Auber Handles Customer Complaints With The CARP Diem

Robb Auber is a call center specialist and CEO of Teleiman LLC who leaves no stone unturned to make his clients happy and satisfied whenever they come to him with any complaint. He prefers to use a highly popular and proven method for consistently handling all upset customers. He understands the value and importance of Bacal’s practices known as the CARP method that stands for Control, Acknowledge, Refocus and Problem solve.

Let’s see how Robb effectively uses the model to induce a natural smile on the face of upset customers.

• Control: Robb likes to take control of the situation with a professional and friendly language that shows he is ever ready to handle customer concerns. For him, control means no intention to play games.


• Acknowledge: With it, Robb clearly and completely understands the concerns of complainers and don’t take anything lightly.


• Refocus: He avoids emotions when it comes to handling the problem and outlines the concerns that need to be taken care of.


• Problem solve: He takes all problems on priority and instantly solves the problem initially came to him. He also confirms that everything has been resolved to complainers’ satisfaction.

He knows how Robb Auber complaints can be handled and complainers are persuaded so that they can willingly post genuine Robb Auber reviews.

According to Roger Akers, SVP Global Contact Center Operations at NAVEX Global, “Robb was instrumental in the success of turning around our offshore operations in Manila. He dropped everything and relocated half way around the world to take on the huge challenge of taking our strategic objectives and finding ways to ahcieve them in a new and very different culture. He taught me that you can't impose western thinking in another culture but rather you...”